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Platform features

All of guest Wi-Fi, from access to reporting.

Hotspot Master works on four layers: it connects the guest with the right method, keeps the records the law requires, turns the contact moment into a sale, and lets you manage all of it from one panel.

01 / Access & identity

Whoever the guest is, they come through the right door.

Room-number login

Hotel guests enter their room number and year of birth; if it matches the PMS record they're online in seconds.

  • Ready for HMS Hotel Software
  • Automatic cut-off at check-out
  • Instant update on room changes

Turkish ID number

ID number, name and year of birth are verified instantly. The identification Law 5651 requires is completed at this step.

  • Instant verification
  • Fake ID logins blocked
  • Personal data stored encrypted

Passport login

International guests connect with passport number, date of birth and country. The screen opens in the guest's language automatically.

  • Country selection
  • Multilingual interface
  • Mandatory fields for tourism businesses

SMS verification

Walk-in visitors enter their phone number, receive a one-time code and connect. The fastest route for cafés and malls.

  • One-time password
  • Number-based record
  • Export to CRM with marketing consent

Voucher and code access

Generate time-limited codes for meeting rooms, events or conferences. Access closes by itself when the code expires.

  • Bulk code generation
  • Time and quota limits
  • Printable vouchers

Device memory

Guests log in once; the same device reconnects automatically for the rest of the stay. No filling in forms again.

  • MAC-based recognition
  • Device count limit
  • Drop a device from the panel
02 / Compliance & security

Be ready when the inspector arrives.

Timestamps

Access records are created with millisecond precision and signed with timestamps. It can be proven that records haven't been altered.

Law 5651 archive

Logs are kept on encrypted cloud servers for the period required by regulation. No local server or external disk to manage.

One-click reports

When an official request arrives, pick the date range and export. IP, MAC, identity, session start and end times in a ready format.

KVKK compliance

The privacy notice and explicit consent are built into the welcome screen. Data is processed only for legal requirements and the purposes you define.

User isolation

Guest devices can't see each other. The staff network stays on a separate VLAN; guest traffic never reaches corporate systems.

Encrypted portal and firewall

The welcome screen is served over SSL. Device-level firewall, traffic monitoring and malicious-access blocking are active.

03 / Marketing & revenue

Every connection is a moment the guest is looking at you.

Branded welcome screen

Your logo, colours and imagery. A different screen per location: the hotel in the lobby, the menu in the restaurant, events on the beach.

Premium internet packages

Standard speed free, high speed paid. Guests pick a package on screen; the amount is posted to the room account and settled at check-out.

Offer announcements

Show spa, restaurant, bar and event offers on the screens before and after connecting. Time-limited offers disappear on their end date.

Satisfaction survey

Run a short survey while the guest is still on site. Happy guests are sent to Google or Tripadvisor; unhappy ones reach you first.

Social media redirects

Send guests to Instagram, Google Maps or your website from the post-login page. Followers and reviews grow with every connection.

Guest data and CRM

Contact details of guests who opt in are reported and exportable. Send seasonal offers to returning guests.

04 / Management & integration

No server, no cables, one panel.

Fully cloud-based

No physical server, install disk or maintenance. The panel opens in any browser; updates need nothing on your side.

Multi-site

Every branch on one screen. Location-based permissions: a branch manager sees their branch, head office sees everything. Consolidated reports and branch comparisons.

Speed, quota and time limits

Per user group: download/upload speed, daily quota, session length and concurrent devices. Per-guest limits are possible too.

PMS and API integration

Built-in integration with HMS Hotel Software: access opens at check-in, closes at check-out, sales post to the folio. Open API for other systems.

iOS and Android app

Device status, active sessions and alerts in your pocket. Restart a device, drop a user or change the offer while you're on site.

24/7 support

Phone and remote support from setup onwards. If something breaks mid-season, we know there's a guest waiting.

Comparison

The difference from handing out a modem password

Many venues still write the Wi-Fi password on the table or try to keep logs on an old local server. Both are a legal risk and a missed opportunity.

Modem passwordLocal log serverHotspot Master
User identificationNoneLimitedTurkish ID, passport, SMS, room number
Law 5651 timestamped logsNoneManual, unsignedAutomatic, timestamped
Record retentionNoneLocal disk, backup riskEncrypted cloud archive
Per-user speed / device limitsNoneLimitedPer group and per guest
Access cut-off at check-outPassword must be changedNoneAutomatic via PMS
Welcome screen and offersNoneNoneBranded, per location
Premium package salesNoneNonePosted to the folio
Maintenance and updatesYour responsibilityIn the cloud, automatic
Remote managementNoneVPN requiredWeb panel + mobile app

Let's work out together which features you actually need.

Tell us about your property; during the demo we set up your scenario in the panel and show it working.

or call us: +90 (850) 885 00 07