1. Data controller
Your personal data is processed by Hotspot Master as data controller under Turkish Personal Data Protection Law No. 6698 (KVKK). Contact details are at the end of this page.
- Legal name
- HMS Yazılım Anonim Şirketi
- Brand
- Hotspot Master
- Address
- Pamukkale Üniversitesi Teknokent, D Blok Z:4, Pamukkale / Denizli
- Phone
- +90 (850) 885 00 07
- info@hotspotmaster.com
- Tax office / number
- Pamukkale / 4631469300
- MERSİS number
- 0463-1469-3000-0001
- Trade registry number
- 40737
2. Data we process
When you visit the site: IP address, browser and device information, pages viewed.
In the demo and quote form: name, company name, e-mail, phone, message content and the package you selected.
When you use the panel: the account holder’s identity and contact details, location and device records, session logs.
On the guest Wi-Fi side: connection records kept under Turkish Law No. 5651. For those records the venue providing the service is the data controller; Hotspot Master acts as data processor.
3. Purposes and legal grounds
Performance of a contract: opening an account, delivering devices, invoicing and support.
Legal obligation: logging under Law No. 5651 and retention required by tax and commercial legislation.
Legitimate interest: service security, prevention of misuse and measurement of service quality.
Explicit consent: obtained for marketing e-mail and messages and for analytics and marketing cookies, and withdrawable at any time.
4. Sharing
Data is shared with hosting and infrastructure providers, payment institutions, courier companies, accountants and legal advisers, only to the extent the service requires.
Disclosure to public authorities is made only where legislation requires it and upon request.
5. Retention
Connection records under Law No. 5651 are kept for the period the legislation prescribes and deleted at the end of it.
Contract and invoice records are kept for the statutory limitation periods; form submissions are kept for at most two years after the request is closed.
6. Cookies
Strictly necessary cookies keep the site working: a session cookie that secures the contact form and a preference cookie that remembers your cookie choice. No consent is required for these.
Analytics cookies (measurement tools running in Google Tag Manager) are used for visit statistics, and marketing cookies (Meta Pixel and Google ad tags) to measure how our ads perform. These cookies run only with your explicit consent. When you allow them, the related data may be transferred to Google’s and Meta’s servers abroad.
You can change your choice at any time from the “Cookie preferences” link at the bottom of the page; your choice is kept for six months. You can also delete or block cookies in your browser settings.
7. Data security
Data is transmitted over an encrypted connection (TLS) and held on servers protected by access authorisation. Panel access is limited by role-based permissions.
8. Your rights
Under article 11 of the law you may learn whether your data is processed, request information about it, learn the purpose of processing, request correction or deletion, know the third parties it has been transferred to, and claim compensation for any damage.
Send your requests to the e-mail address at the end of this page. Applications are answered within thirty days at the latest.
9. Changes
This policy may be updated. The current version is always published on this page; the date at the top shows the last update.
The Turkish version of these documents prevails; translations are provided for information only.
Questions about this document: info@hotspotmaster.com · +90 (850) 885 00 07